The miracle of service

Just try to understand why?

I booked Hotel for my upcoming visit to Norrköping and Stockholm but… Only one confirmation email reached me so… Log in again and went to the “contact us” page on

Please look at the question page AND the email received…

So, First the ask a question 1. “For more personal service ask your question”

Then the answer “We cannot answer personal questions”

Say WHAT??????